Privacy Policy

This policy explains how PT KEBAB PIZZA BURGER handles customer data for online food orders.

Data we collect: name, phone, email, delivery address, order details, payment method, order notes, account details, and feedback. If you use location tools, we may receive your approximate delivery location.

Why we use it: to process orders, prepare food, deliver orders, contact customers, manage payments, prevent fraud, keep sales records, and improve service.

Legal basis: processing is usually needed to fulfil your order contract, meet legal accounting/tax duties, or support our legitimate business operations. Marketing is used only where allowed by law or consent.

Sharing: we may share necessary order details with staff, riders, payment providers, hosting/email/SMS services, and legal/accounting providers. We do not sell customer personal data.

Retention: order and invoice records may be kept as required by Portuguese/EU tax and accounting law. Account/profile data is kept while your account remains active or as legally required.

Your rights: under GDPR, you may request access, correction, deletion, restriction, portability, or objection where legally available. Contact us at orders@ptkebab.com.

Cookies: this website may use essential cookies for login, cart, checkout, and security. Third-party payment or social login services may use their own cookies.